Someone in your organization calls you every time they have a personal problem or maybe the company made a mistake on their order or maybe they are just phoning because they thought they were going to have a bigger check than what they got. They phone you and they want you to listen to them, fix the problem, make their lives easier. That's what you are there for aren't you?
As a leader, is it your role to fix problems? Is it your role to listen to every problem? Some would say "yes".
Others will agree with Zig Ziegler and say "That's stinkin' thinkin'". They are the ones who will know and act on the knowledge that every hour spent on listening to someone's woes is an hour lost on moving their business forward. You can tell, if you listen, to the attitude behind the complaint or tale of woe. Are they making excuses? "I can't build my business if my check is late or I can't build my business if the product doesn't arrive until 2 days after the expected delivery date. I can't, I can't, I can't" and they are right. They can't.
A leader will look at a problem and see an opportunity. "Great the product is back ordered. It's so popular it sells out quickly so you better get your order in fast." That's a leader.
A leader will succeed despite the problems. And every company, let me repeat, every company is going to have some problems, some of the time. How do I know? It's simple. Companies have people working for them and nobody is perfect. Not your upline, not your downline, nor your sideline, nor the company service reps, the Chairman, the shipping clerks, etc. They are all human beings functioning within their sphere of influence.
A leader will acknowledge it, take whatever the problem is and accept the challenge continuing on the road to success.
Other's will not. What will you choose? Dwell on the problems or accept the inevitable and move on.
To your success,
Joyce Penner
Monday, July 28, 2008
Friday, July 25, 2008
Take the pulse of your desire
She had desire. She was unstoppable. I watched her for the first 10 or 15 minutes in amazement. Where was this coming from? She didn't normally have the personality to approach people she didn't know. She didn't normally have the confidence to go beyond the first 'no'. I had to ask her "What's up?"
The scenario was a typical community fundraising opportunity. I took two shifts. One, the first, was with another parent. We did OK. Had some fun. Got to know each other a little better. Mission accomplished. We'd volunteered. Our conscious was clear.
The next shift I was teamed up with a staff member from the daycare we were raising funds for. The proceeds were for a new playground. She was the one who had the desire. The desire for a new playground for the children in her charge. Her desire forced her out (way out) of her comfort zone. She wanted it that badly.
I couldn't keep up to her. No matter what I did she talked to more people. Had more people buying. Raised more funds than I'm betting any of the parents did. Why? Because she had the desire.
Is your desire strong? Take your pulse. You know what you want but how badly do you want it? As badly as that staff member wanted a new playground? Have you moved out of your comfort zone?
She did. And quess what? She was successful.
End of story.
To your success,
Joyce Penner
The scenario was a typical community fundraising opportunity. I took two shifts. One, the first, was with another parent. We did OK. Had some fun. Got to know each other a little better. Mission accomplished. We'd volunteered. Our conscious was clear.
The next shift I was teamed up with a staff member from the daycare we were raising funds for. The proceeds were for a new playground. She was the one who had the desire. The desire for a new playground for the children in her charge. Her desire forced her out (way out) of her comfort zone. She wanted it that badly.
I couldn't keep up to her. No matter what I did she talked to more people. Had more people buying. Raised more funds than I'm betting any of the parents did. Why? Because she had the desire.
Is your desire strong? Take your pulse. You know what you want but how badly do you want it? As badly as that staff member wanted a new playground? Have you moved out of your comfort zone?
She did. And quess what? She was successful.
End of story.
To your success,
Joyce Penner
Sunday, July 20, 2008
Why do we make building our MLM opp so difficult
Would YOU do this? Take a seed. Dig a shallow trough. Drop in the seed. Cover it. Water it. Watch it. Weed it. Water it again. Weed some more. Watch. Fertilize it. Water again. Watch it. Protect it from the harsh elements. Sit there. Watch it. Water. Weed. Harvest. Of course you wouldn't !! You would be disappointed with your harvest. Even if the seed was excellent, you nutured it, you protected it, you kept all negativity away from it, you would still be disappointed and yet - how many of us do that in our internet marketing business?
We have a prospect or 2. Or maybe we have one or two that join our business. We water them with encouragement, we weed them from negativity, we fertilize them with self-development techniques, we watch them, nuture them and they produce a harvest. Yes ! We can celebrate but how much of a harvest are we collecting from that one plant? Ultimately we are going to be disappointed.
Every gardener knows you plant a seed, weed it, water it, fertilize it, relax in the knowledge that natural law will take over and that the sun will shine and the rain will water with only a little help from us. Every gardener also knows that there is not going to be a 100% germination and plants enough seeds to compensate for that.
Every gardener knows if you want a bountiful harvest you keep planting the seeds of your opportunity and the harvest will be there in abundance.
Joe Vitale says it beautifully:
"If we plant a seed in the ground we know that the sun will shine and the rain will water, and we leave it to the Law to bring results ...."
Keep planting. Be 100% sure you have the right seed (product and timing), you understand the techical specifications of how deep, how far apart etc. (your comp plan and P&Ps), know you need to water occasionally (provide encouragement), fertilize (self-develpment), weed (eliminate negativity) and then know your 95% germination rate is going to provide you with a bountiful harvest.
Keep planting. Keep it simple. Plant and harvest.
To a bountiful harvest,
Joyce Penner
We have a prospect or 2. Or maybe we have one or two that join our business. We water them with encouragement, we weed them from negativity, we fertilize them with self-development techniques, we watch them, nuture them and they produce a harvest. Yes ! We can celebrate but how much of a harvest are we collecting from that one plant? Ultimately we are going to be disappointed.
Every gardener knows you plant a seed, weed it, water it, fertilize it, relax in the knowledge that natural law will take over and that the sun will shine and the rain will water with only a little help from us. Every gardener also knows that there is not going to be a 100% germination and plants enough seeds to compensate for that.
Every gardener knows if you want a bountiful harvest you keep planting the seeds of your opportunity and the harvest will be there in abundance.
Joe Vitale says it beautifully:
"If we plant a seed in the ground we know that the sun will shine and the rain will water, and we leave it to the Law to bring results ...."
Keep planting. Be 100% sure you have the right seed (product and timing), you understand the techical specifications of how deep, how far apart etc. (your comp plan and P&Ps), know you need to water occasionally (provide encouragement), fertilize (self-develpment), weed (eliminate negativity) and then know your 95% germination rate is going to provide you with a bountiful harvest.
Keep planting. Keep it simple. Plant and harvest.
To a bountiful harvest,
Joyce Penner
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